Workflows, forms & chatbots

Put the busywork on rails

Three visual builders share one canvas language: workflows that react to anything happening in your data, forms that capture structured records, and chatbots that qualify and route — all pushing into the same CRM.

klerc workflow editor with trigger, condition and action nodes
6
trigger entity types
16
condition operators
15+
form field renderers
0
code required

Workflows

Trigger → condition → action, with receipts

Fire on records, pipeline items, tasks, notes, form submissions or chatbot sessions — created, updated, stage-changed, submitted or completed. Branch on conditions, wait with delays, then update fields, create tasks and notes, or send messages through your connected accounts. Every run is logged node-by-node; test with a dry run before going live.

  • Visual canvas with health badges per node
  • Variable binding from a field catalog
  • Delays, branching, and per-node output context
  • Run history with logs; dry-run mode

Condition operators

=<>betweencontainsnot containsstarts withends withinnot inis trueis falseempty / not empty
Workflow canvas with launch trigger, if/else and actions

Forms

Forms that create records, not spreadsheets

Drag-drop sections and fields mirroring your CRM types, conditional visibility, and section branching on a visual logic canvas. Published forms render on a dedicated public client with theming, captcha, origin control and submission limits — and auto-push maps answers straight into objects and pipelines.

  • Multi-step with branching (when → go to)
  • Field widths, help text, validation
  • Auto-push mapping to objects / flows
  • Submissions with IP, contact resolution, linked records
klerc form builder with sections and required toggles

Submissions

Every answer lands somewhere useful

Submissions are first-class: browse them per form, push them into records manually or automatically, and watch survey scores become dashboard-ready data the moment they arrive.

  • Per-form submissions table
  • Single and bulk push to CRM
  • Resolved contact per submission
  • Queryable like any other dataset
Form submissions table with scores and push status

Chatbots

A bot builder your marketing team can drive

Design conversations on a graph: send text and media, ask typed questions (email, phone, date, choices, ratings), branch on answers, show card carousels, then hand off to a human or an AI agent. Deploy to the web widget or connect WhatsApp, Telegram, Facebook, Instagram, Discord and X.

  • Typed ask-nodes with validation
  • Cards, choices, location and contact nodes
  • Human and AI-agent handoff
  • Sessions tracked with answers + auto-push to CRM
klerc chatbot graph builder

Also in the box

Queued execution

Workflow runs execute on a job queue with retries — not in the request path.

Embeddable widget

The chatbot ships as an iframe/script widget with theming and fingerprinting.

Public form client

A dedicated, fast public renderer for published forms.

Health checks

Editors flag incomplete or misconfigured nodes before you activate.

Session analytics

Active, completed and abandoned chatbot sessions per bot.

Origin allow-lists

Control exactly which domains may embed or submit.

Works better together

Related modules

Run your whole business from one tab.

Join the early access — bring your team, connect your channels, and keep every workflow in one place.