Multi-channel commerce

Sell everywhere. Reconcile nowhere.

One catalog and one order book behind Shopify, Amazon, eBay, Etsy, TikTok Shop and six more channels. Products, variants, inventory, orders, fulfillment and bookings — tied to the same CRM your team already lives in.

klerc store overview with revenue, orders and inventory
11
sales channels
3
product types
7
order statuses tracked
1
source of truth

Catalog

Physical, digital, and bookable — one product model

Products carry variants with SKUs, minor-unit pricing, cost, weight, barcodes and option matrices. Inventory tracks quantity, reserved and available with stock reservations and oversell policies. Digital products grant assets; booking products get availability calendars, capacity and buffers.

  • Variants with options (size / color / …)
  • Inventory with reservations + oversell policy
  • Collections for merchandising
  • SEO fields and per-channel external IDs
klerc product list with types, statuses and variants

Orders

A real order state machine

Orders import from marketplaces or start manually, then move through a tracked lifecycle — payment status, fulfillment status, shipping, delivery, cancellation, refunds — with money roll-ups for subtotal, discount, tax, shipping and refunded amounts. Every transition is recorded.

  • pending → paid → fulfilled → shipped → delivered
  • Payment: unpaid / authorized / paid / partially refunded / refunded
  • Fulfillment with packing, shipping, tracking numbers
  • Idempotent order import — webhooks + pollers, no dupes
klerc orders list with channels, payment and fulfillment statuses

Channels

Marketplaces in, catalogs out

Five marketplaces sync bidirectionally — listings, inventory, orders and fulfillment for Shopify, Amazon, eBay, Etsy and TikTok Shop. Six more take catalog pushes: Meta (Facebook & Instagram Shops), Pinterest, YouTube Shopping, WhatsApp, Telegram and LINE. Connect, map, sync.

  • Order import: Shopify, Amazon, eBay, Etsy, TikTok Shop
  • Catalog push: Meta, Pinterest, YouTube, WhatsApp, Telegram, LINE
  • Per-channel defaults and field mapping
  • Listing status per product per channel

Channels

ShopifyAmazoneBayEtsyTikTok ShopMeta ShopsPinterestYouTube ShoppingWhatsAppTelegramLINE
Store overview with channel and inventory summaries

CRM-native

Buyers are people, not rows in another tool

Every buyer links to a Person in your CRM. See a customer's orders across all stores next to their conversations, bookings and pipeline history — and segment them into lists for broadcasts and campaigns like any other contact.

  • Cross-store buyer view
  • Orders visible on the person record
  • Audience lists from purchase behavior
  • Support inbox knows the order context
CRM records connected to commerce data

Also in the box

Bookings

Availability calendars, booking profiles with duration, capacity, schedule and buffers.

Multi-location

Stores carry locations, currency config, tax-inclusive pricing and rounding rules.

Digital delivery

Digital assets granted per order line — downloads and licenses.

Order poller + webhooks

Belt-and-braces import: webhook ingest with polling sweeper backup.

Store dashboard

Revenue, orders by status, inventory alerts and recent orders at a glance.

Oversell control

Deny, allow, or flag — your policy, enforced at reservation time.

Works better together

Related modules

Run your whole business from one tab.

Join the early access — bring your team, connect your channels, and keep every workflow in one place.